Product Shipping

Shipping Policy

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Domestic Shipping - (India)

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MOONZIVA guarantees the best delivery of any domestic order within 3 to 5 business days. Once the order is shipped, the order cannot be cancelled. Note – For expedited shipping service, more shipping rates are coming soon.

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International Shipping – Worldwide

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MOONZIVA

guarantees the best delivery of any international order around the globe. We ship most international packages via DHL, Aramex, India Post & Delhivery. International shipments are usually shipped within 1-7 business days after receiving the order.  Shipping fees are calculated on a combined basis of weight, volumetric, value (for insurance purposes) and destination. Some items cannot be exported due to the manufacturer or government restrictions. Please read below the ‘Shipping Guidelines’, which include all the terms and conditions that may apply.

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Shipping Methods 
 

We will use a combination of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking. If your order doesn't qualify for free shipping, you may review alternative shipping options during checkout.

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We offer these types of shipping:​​

 

1. Free Shipping – If your product is eligible for free shipping it takes approximately 7-25 business days depending on your location to deliver products.

2. Standard Shipping – Takes approximately 15-25 business days depending on your location to deliver products.

3. Express Shipping – Takes approximately 6-12 business days depending on your location to deliver products. 
   
    

Shipping Guidelines

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1. We currently do not ship to Iran and North Korea.

2. The shipping fee is non-refundable.

3. Your country's local import duties, taxes (VAT) and fees are not included in the item and shipping totals. It will be borne by the customer.

4. Shipping charges will be borne by the customers on the return and/or exchange of the goods.

5. Original outbound shipping costs are non-refundable.

6. Before completing any purchase, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.

7. If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, CamArmour reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

8. Expected delivery dates are estimates.

9. Orders may get delayed due to verification protocols, weather or the time of order placement.

10. Business days are defined as Monday through Friday, except holidays.

11. Your credit card company may charge you a conversion fee.

12. Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates.

13. Certain countries may require your order's documents to be attested by the chamber of commerce. If you need attested documents, there will be a USD 40$ fee per document requiring a signature along with a shipping charge to send you the documents.
     

Policy & Guideline last updated on 1st April 2022

Time: 12:00pm UTC+05:30​​